Donyale Lau

Donyale Lau

Marketing Manager

Experienced Marketing Leader Driving Commercial Growth Across Industries

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About

Marketing leader with over 20 years of experience in delivering omni-channel campaigns and driving commercial growth across travel, entertainment, and not-for-profit sectors. Skilled in strategic leadership, campaign development, digital marketing, project management, and stakeholder engagement. Experienced in managing end-to-end project lifecycles, leading cross-functional teams, and building impactful partnerships.

Experience

Flight Centre Travel Group

Marketing Project Manager (Contract) (2022 – Present)

Leading high-impact marketing projects globally to maintain brand consistency, digital engagement, and supplier visibility. Coordinated campaigns and brochures, managed CMS transitions, and enhanced customer experience through data-driven insights.

Mater Foundation & Mater Research

Marketing Manager, Strategy Business Development & Marketing (2018 – 2022)

Directed integrated marketing and fundraising communications, led cross-functional teams, and delivered donor-centric storytelling initiatives. Ensured brand consistency and aligned messaging across digital, social, and in-person events to enhance multi-channel reach.

Endeavour Foundation

Marketing Project Lead (Contract) (2018 – 2018)

Managed high-impact brand and marketing projects during a transformation phase. Led national signage rebrand rollout, executed customer satisfaction campaigns, and collaborated with data teams to enhance brand strategy.

Flight Centre Travel Group

Email Marketing Team Leader (2017 – 2017)

Oversaw high-volume email marketing campaigns, developed audience segmentation strategies, and optimized campaign performance. Led a team, coordinated campaign planning, and provided regular performance reports.

Flight Centre Travel Group

Direct Marketing Team Leader, Leisure Brand (2015 – 2017)

Managed direct marketing strategy across leisure travel brands, oversaw integrated email and direct mail campaigns, and drove customer acquisition and retention. Led a team, developed segment strategies, and fostered data partnerships for targeted communications.

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