Marketing & Communications Manager

About the role: This role is responsible for setting and applying the strategic direction and for the day to day management of the organisation’s marketing, communications, digital innovation, community and sponsorship activities. Reporting into the CEO, this position will also play a pivotal role as a member of the Management team of SCCU and subject matter expert in regards to Marketing and Communication. Duties: - Oversee the development, implementation and ongoing evaluation of Southern Cross Credit Union’s strategic marketing and communications strategies covering brand, products, services and sales promotions; - Assess and provide recommendation on potential digital projects, including but not limited to the evolution of the SCCU website, lead generation platforms, customer communication opportunities; - Manage social media profiles, creating ongoing content and encouraging engagement; Oversight of all communication activities to achieve communications objectives, maintaining consistency in message and presentation; - Manage relationships with external agencies and suppliers in relation to marketing, communication and business development initiatives; - Management and control of the marketing budget; - Create and monitor insightful reporting across marketing activities, including campaigns and website. Preferred Experience: Experience in marketing, and/or product management roles required Interest in the Financial Services / Banking Industry or Retail environment Advanced skills in Adobe Creative Suite Experience using a website CMS Experience using marketing software Experience with Salesforce CRM