Joshua Bird

Joshua Bird

Marketing Coordinator

Marketing student with eagerness to build on his studies in a thriving marketing team.

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About

Current marketing student with proven customer service skills looking to start his career in marketing.

As part of his studies, Joshua has gained experience in digital marketing strategy development, campaign analysis, and report writing and he is looking forward to building on these skills in a marketing team where he can continue to learn and grow.

Experience

Tabcorp

Customer Service Consultant (2021 – 2022)

Customer Service Consultant trained in multiple programs and computer skills.

Primary source of consumer behavior with unique first-hand insights into how customers think and what they expect from an experience with a company.

Experience working towards KPIs with a proven drive to exceed management expectations.

Customer and retail training with problem-solving and business procedure knowledge including financial, logistical, and technical issues.

Target

Customer Service Assistant (2020 – 2021)

Casual position working on registers, customer liaison, housekeeping, and online order fulfillment.

Rondell Award for Teamwork Nominee (2021).

Qualifications

Bachelor of Psychology and Marketing (2020)

Queensland University of Technology

Key Industries

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