
Zainab Khosrowtaj
Marketing Strategist
Experienced Head of Growth Marketing & Customer Acquisition with Ph.D. in Online Consumers' Behaviour
Summary
With 15 years of experience leading marketing strategies for over 30 businesses across Australia, New Zealand, and global markets, I’ve consistently delivered revenue and profit growth across startups, scale-ups, and enterprise environments. I specialise in setting clear KPIs, developing both short- and long-term growth strategies, and building in-house digital marketing capabilities from the ground up. My expertise spans performance marketing, CX, brand, and lifecycle marketing—with a strong focus on integrating AI across all functions to drive efficiency and scale. I've delivered 30% to 100% growth outcomes and understand what it takes to launch, scale, and optimise eCommerce businesses for sustainable success.
- I take businesses through digital maturity from A to B with clarity and impact.
- I design sustainable, high-performing growth strategies built on organic levers.
- I embed a customer-first, data-led decision-making engine that sharpens every move.
- I build in-house digital marketing capability, utilising AI to boost efficiency, speed and scale.
Businesses I have worked with: SafetyCulture, Dan Murphy’s, BWS, Langton’s, Cellarmaster, B&L, Unilever, Priceline, UGG Australia, Harris Scarfe, Plush, Michael Hills, Nieman Marcus, Flipflop, Finance: Aberdeen Asset management, Basware, OFX, Accuity, Travel: Tourism Australia, SATC, Education: INTO, Royal Holloway University of London, Technology and Telecom: Vodafone, Webroot, CD Network, VividWireless. Caltex, Kensington Technology Group, and many more.
Experience
SafetyCulture Marketplace
Head of global digital acquisition (2024 - current)
Responsible for revenue and profit growth, led growth strategy resulting in a 60% uplift in website conversion and e-revenue. Scaled media and merchandising for personalized user journeys. Partnered with cross-functional teams to align KPIs and drive improvements in conversion rates.
Conditor Beauty [health & wellness]
Head of global digital marketing (2022 - 2023)
Led global digital strategy, achieved 30% growth in ANZ and 100% international growth. Owned media and acquisition roadmap driving 35% of revenue. Established loyalty programs and partnered with teams to elevate customer experiences.
Dan Murphy's | Endeavour Group
Head of digital marketing (2019 - 2023)
Transformed digital marketing, delivered consistent e-commerce growth. Designed full-funnel audience strategy, established omnichannel measurement framework, and fostered customer-first approach to digital creative. Built strategic partnerships and promoted a culture of experimentation.
M&C Saatchi
Digital Marketing Director (2016 - 2019)
Managed digital media strategies for various industries, achieving notable revenue growth. Developed forecasts and reports, led a team managing media spend, and engaged in pitch and new business activities.
Resolution @ OMD & @ PHD - Omnicom Media Group (OMG)
Digital Marketing Manager (2014 - 2016)
Focused on travel and finance, managed worldwide teams and client budgets. Led team growth and career development plans.
OBAN Digital
Digital Marketing Specialist (2011 - 2014)
Worked in travel and finance sectors, managing client relationships and campaigns. Provided digital marketing expertise and contributed to business growth.
University of Sussex
Associate Tutor (2008 - 2010)
Engaged in teaching and supporting students, contributing to academic programs and student development.